Important: Trim the wick down after each use, otherwise it'll become like a little black mushroom, start to make things go all black and sooty and then you'll be all sooky. So do what we say, ok? All of our candles are individually hand-poured, so just shut the absolute hell up if there are any tiny imperfections, otherwise, send your complaints to Matt in customer service. As long as it's not the marketing team, we don't care.